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Powerful Marketing Strategy

There are so many fantastic businesses being set-up and that are growing quickly. But despite this high growth one thing concerned me greatly and that was the lack of attention to customer services. I was often informed that it was something that is expected and perhaps to some extent accepted; however I know for sure that customer services is a crucial part of marketing.  Here I have given some reasons why customer service skills are essential in a growing African economy:....Click here to download full document.